Prepaid card

The FxPartner Network Mastercard Prepaid Card is a reloadable card which has similar functions as other Mastercard cards except credit facility. The cards need to be loaded with funds, and the purchase amount will be deducted directly when making transactions. FxPartner Network Mastercard Prepaid Cards can be used at any point of sales (POS) and online payments, where demonstrates the trademark of Mastercard.
Yes, the validity period of FxPartner Network Mastercard Prepaid Card is 3-5 years, the expiry date is printed on the front of the card.
Cardholders can use FxPartner Network Mastercard Prepaid Cards anywhere in the world where the trademark of Mastercard is displayed. A Reminder: According to the regulation of HKMA, high-risk countries or areas may be unable to make transactions; monitored jurisdictional countries or areas are unable to make transactions. For further details, please contact us through Customer Service hotline at (852)2620 6800 or Email via card@fxpartner.com.hk .

Application

No, you can apply and obtain a FxPartner Network Mastercard Prepaid Card regardless of your credit rating within TransUnion or bank account balance.
If you provide sufficient personal details, it may take 5-7 business days to process your application.
Once you receive your FxPartner Network Mastercard Prepaid Card, you must sign your name immediately on ‘Authorised signature’ on the back of the card, and then activate your card by following the activation steps within welcome pack. When card activation is done, you can start using your FxPartner Network Mastercard Prepaid Card.
You may activate your FxPartner Network Mastercard Prepaid Card through UniCard mobile apps by following the activation steps from welcome pack, or contact our customer service hotline at (852)2620 6800 for helps.
Abide by the rules regulated by Hong Kong Monetary Authority, we ought to let the cardholders to go to the designated store to collect their FxPartner Network Mastercard Prepaid Cards for security reasons.
Please refer to the “Application” through FxPartner Network’s official website for the detailed procedure or email to card@fxpartner.com.hk for any enquiries.
The applicants need to provide valid Identification (Hong Kong Permanent Identity Card or passports for overseas citizens) and address proof within latest 3 months (bank statement, utility bills, etc.). For further information, please refer to the “Application” through FxPartner Network’s official website for the application requirements or email to card@fxpartner.com.hk .

Card Management

You can manage your FxPartner Network Mastercard Prepaid card accounts by UniCard mobile app, which is available for both iOS and Android Operating Systems. The app enables cardholders to make fund transfer, check account balance and transactions.
There is no minimum balance requirement for FxPartner Network Mastercard Prepaid Card, however, we suggest you to avoid keeping your FxPartner Network Mastercard Prepaid Card in zero balance.

Security

While your FxPartner Network Mastercard Prepaid Card is lost or stolen, you can block the card immediately by using UniCard mobile app, and you may need to contact us to unblock your card once you find it.
The three-digit Secure code is displayed on the back of the card, which is a safety protocol developed by MasterCard to enhance the security of online payments and works as an additional layer of security.

Top Up

Cardholders can top up by cash through MSO shops or by FPS. Please note: You have to use your same name bank account to load your funds to your prepaid card.
The maximum loading amount is HKD 75,000.

Transfer

Yes, FxPartner Network offers card-to-card (the same cardholder’s name) transferring service.

Others

You can use your card anywhere in the world where the Mastercard Acceptance Mark is displayed. Please note: Currency conversion fee will be charged, for further information, please contact us through Customer Service hotline at (852)2620 6800 or Email via card@fxpartner.com.hk
Mastercard is a payment network that process card payments at the merchants, acquirers and issuers with Mastercard brand trademark, which is similar as other payment networks such as Visa, UnionPay, JCB and American Express.
The exchange rate is decided and renewed by Mastercard every day.